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Here at Frames Online, we try to keep our overheads as low as possible to keep our frames as well priced as possible: so we don't have backend staff to create manual quotes and process orders manually.

Therefore all orders have to go through the site, but to make life easy for you, use one of the links below and follow the process to get a price, depending on your requirement:

  • I need a quote for a custom frame of a specific size - click here, and follow the process to get a price.

  • I need a quote for frame of a common size (A4, A3, 50x50cm, 100x100cm, etc) - click here, and choose the frame that works for you, choose size, frame colour and mat board option to get a price.

If you're looking for quote for a very special frame, that can't be handled by our site, please contact us below, please note that it may take us up to a 72 hours for us to get back to you.

Thats great. Depending on what you need use of the links below:

  • I need  a custom frame of a specific size - click here, follow the process then add the frame to the cart and follow the checkout process to finalise your order.

  • I need a frame of a common size (A4, A3, 50x50cm, 100x100cm, etc) - click here, and choose the frame that works for you, choose size, frame colour and mat board option, then add the frame to the cart and follow the checkout process.

  • I'd like to print & frame an image/photo - click here, follow the process and upload your image or PDF, make sure you upload a high resolution image. On the next screen select your size and choose from our premium paper or standard paper, then follow the process to create the exact frame that works for you.

  • I'd like to buy a framed artwork to decorate my home or business - click here, and choose the framed artwork that works for you, then choose the size, profile width, frame colour and mat board option, then add the frame to the cart and follow the checkout process.

Ok cool let do this! 

This process is the same as if you were buying one frame, however you can either add multiple of the same frame to the cart, where you click on the dropdown box next to the add to cart button, and specify the quantity required; then click add to cart.

Alternatively add different frames to the cart one by one.

If you're an artist, photographer or simply a business looking for a frame supplier let us know. We can offer discounts depending on your expected monthly volumes.

Please contact us using the form below, please note it may take up to 72 hours to get back to you. 

Glad you've taken an interest.

All the information about our frames can be found here.

 

If there's anything else you need to know let us know below, please note that it may take us up to a 72 hours for us to get back to you.

We'll be glad to have you...as soon as our renovations are complete. Check back here for more info.

For now check out our virtual frame showroom to see some of the frames we've made for customers around the country.

Click here to check the progress of your frames, have you order number handy and you can monitor how far along we are. Currently we're trying to knock off as many days from our lead time  as we can & we're aiming for 10 business days, but it may be as much as 20 business days if we get a large backlog of orders.

Unfortunately due to covid safety measures we've had to reduce our staff count, but we're trying our best with the hands on deck that we do have to get your frame through to you as soon as possible!

Its good to always be sure of these things... Use the links below to find all answers to all your questions.

  • Frame fitment - if you need an artwork fitted.

  • Delivery - how does it work, how much does it cost, how long will it take.

  • Payment - we take credit card, debit card or eft.

If there's anything else you need to know contact us below, please note it can take up to 72 hours to get back to you.

Cool thats one of our specialities! So this is how it works:

  1. Click here to start the process.

  2. Upload an image or PDF, make sure that its high resolution. 

  3. Choose the size of the print you require.

  4. Choose the type of paper you need premium (matte fine art paper), standard (high gloss paper).

  5. Select the orientation of your image.

  6. Select the specs of the frame you require.

  7. Add to cart

  8. Voila! You're done!

If there's anyhing else that isn't addressed here contact us, using the contact form below. Please note that it can take up to 72 hours for us to get back to you, since we have very few backend staff. Thanks for your patience.

Sorry to hear that. Our primary credit card payment provider Peach Payment's sometimes gives issues on certain browsers or devices, if this happens there are two options.

  1. Choose manual payments and click on the Walletdoc link to pay with our secondary credit card payment provider, or pay by EFT as per the banking details given, PS make sure you complete the order on the site, and click complete order.

  2. Try a different browser (Chrome, Internet Explorer or Mozilla) or try on a different device (try your laptop or your phone).

Sorry to hear that, occasionally users have trouble here are some common causes.

  • Make sure you add your dimensions in mm.

  • If a page isnt working try signing in or try refreshing the page thats giving an issue.​

  • If you still can't get it working try using our chat window below to let us know - and leave us a message if we're not online.

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I'm so glad we were able to answer your question.

Thanks for submitting!